Case Study: Enviro-Septic NL
Full ERP Implementation & Brand Development
Client Profile
Enviro-Septic NL is an environmental services company specializing in sustainable wastewater treatment solutions. As the exclusive distributor of the ADVANCED ENVIRO))SEPTIC system in Atlantic Canada, they provide residential and commercial installations of this innovative, eco-friendly septic technology that removes 99% of contaminants without electricity or mechanical parts.
Based in St. John's, Newfoundland and Labrador, Enviro-Septic NL serves customers throughout Newfoundland & Labrador and Nova Scotia. Founded over six years ago by Hubert Alacoque, P.Eng., the company has built a reputation for delivering cleaner, greener wastewater solutions to homeowners and businesses seeking sustainable alternatives to traditional septic systems.
Challenges
As Enviro-Septic NL grew, their operational systems struggled to keep pace. Customer information was scattered across Capsule CRM and various spreadsheets, payment collection was entirely manual, and project tracking was handled ad-hoc with no connection to the payment cycle. The company also lacked professional branding and an effective web presence to match the quality of their service.
Solutions Provided
easier.digital delivered a comprehensive business transformation for Enviro-Septic NL, implementing an integrated technology platform that connects every aspect of their operations.
Hosted Odoo ERP System
Deployed a complete Odoo ERP integrating CRM, contacts, sales, quotations, projects, and payments into a single unified platform thus eliminating disconnected spreadsheets and providing a single source of truth for all business data.
Integrated Payment Processing
Moneris payment integration enables automated milestone-based payment collection. As projects progress through defined stages, the system automatically generates invoices and processes payments, improving cash flow and reducing administrative overhead.
Complete Brand Development
Established Enviro-Septic NL's professional market presence with a new logo, cohesive color scheme, SEO-optimized website, and new auto-attendant greeting—creating a unified brand experience across all customer touchpoints.
Implementation Highlights
01
Online Quotation Workflow
Customers request quotes through the website, receive professional quotations via email with a secure link for digital review and acceptance, streamlining the entire sales process from inquiry to signed contract.
02
Reusable Project Templates
Built sophisticated templates for various residential and commercial installation sizes, including standard tasks and parts lists that guide staff from quotation through project completion to milestone-based payment processing.
03
End-to-End Integration
Connected the complete customer journey—from initial inquiry through digital contract acceptance, project management, and automated payment collection—into one seamless workflow.
Results
80% Faster Online Quoting
Staff now generate professional quotes in minutes rather than hours, dramatically accelerating the sales cycle and improving customer responsiveness.
Hundreds of Projects Managed
The system tracks hundreds of installations with full history, adding 100+ new projects every season with streamlined onboarding for each customer.
Growth-Ready Operations
After two years of successful operations, demand now exceeds capacity. The team is exploring expansion to meet their overflowing pipeline—a direct result of improved efficiency and professional market presence.
Conclusion
Enviro-Septic NL's digital transformation demonstrates how integrating modern ERP capabilities with professional branding can accelerate business growth. By replacing disconnected systems with a unified platform, the company has positioned itself for sustainable expansion while delivering a superior customer experience.
A unified approach that connects ERP, payments, project management, and branding into one cohesive system. No more jumping between disconnected tools or manual workarounds.
If you're managing quotes in spreadsheets, chasing payments manually, or your systems don't talk to each other, yes. We tailor solutions to your specific workflow, whether you're a 2-person team or scaling up.
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"Before easier.digital, we were juggling quotes, contracts, and payments across three different systems. Now it's all in one place and half the work is automated. We can actually focus on serving our customers."
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